Recent Posts

What makes SERVPRO the best?

10/23/2018 (Permalink)

Why SERVPRO What makes SERVPRO the best? Like it never even happened!

As an employee of SERVPRO for the past three years, I have seen first hand, what makes this company the best restoration contractors in the business.  Over the past thirteen years, I have worked for a few different restoration companies, and each one, did something better or worse than the other.  The difference with SERVPRO is that we have been in business longer than most restoration companies, and we have learned over the years, what works, and what does not.

SERVPRO employees must undergo a background check as well as an extensive training on fire, water, mold, and bio-hazard cleanups.  We have a 1,4,8 policy that sets a strict guideline as to how quickly each franchise must respond to emergencies.  One hour to contact the customer, Four hours to be onsite, and Eight hours to notify the appropriate parties.  This insures a smooth process during a stressful time.  

Above all else, SERVPRO of Northbrook/Wheeling/Glencoe always puts the customers needs and wants before all else.  If you need help with your cleanup, call the professionals at (847)498-8889!

Flooded basement?

10/23/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Northbrook/Wheeling/Glencoe basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – (847) 498-8889

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Northbrook/Wheeling/Glencoe and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded?  Call Us Today – We’re Ready To Help (847) 498-8889

We guarantee we will be at your emergency in less than four hours!

10/23/2018 (Permalink)

SERVPRO of Northbrook/Wheeling/Glencoe is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (847) 498-8889

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northbrook/Wheeling/Glencoe  has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Big Storm, No Problem!

10/23/2018 (Permalink)

SERVPRO of Northbrook/Wheeling/Glencoe specializes in storm and flood damage restoration. 

Our crews are highly trained and we use specialized equipment to restore your property to its

pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right

resources, which is extremely important. A fast response lessens the damage, limits further

damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Northbrook/Wheeling/Glencoe, we can scale our resources to handle a large

storm or flooding disaster. We can access equipment and personnel from a network of 1,650

Franchises across the country and elite Disaster Recovery Teams that are strategically located

throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-498- 8889


10/15/2018 (Permalink)

When faced with a home disaster like flooding or mold it can be overwhelming figuring out what the next step should be or who to contact. SERVPRO is just one of many companies that deal with cleanup and restoration, so why pick us over our competitors? Well, because we have the resources, we have the professionalism, and we care.  

Just a few weeks ago, we rode out to the area in and around Madison, Wisconsin to clean-up and restore places that suffered from record-breaking flooding. Some basements, like the Black Earth Children Museum’s, had around ten feet of flood water and needed emergency assistance in dealing with the crisis. Without enough personnel in the area, SERVPRO immediately called in the storm team, an emergency protocol whereby SERVPRO employees travel, sometimes from out of state, to decimated areas to aid in disaster relief. These teams work tirelessly to help people get back into their homes and businesses as quickly as possible. We are proud to be one of the many branches that went out to clean up the wreckage left behind by the flooding in Wisconsin.

When we got to the Black Earth Children’s Museum it was in really bad shape. Water was still in the building, ruining the carpet and endangering the walls and threatening the integrity of the building. Prolonged exposure to water can trigger mold growth, which can be deadly if not dealt with immediately. This is why we pulled up the carpets, replaced saturated drywall, and used machines to air out the facility so that it was completely dry and free from the dangers of mold.

By the time we left, the Children’s Museum was back to how it had been before the flooding, just as our motto states, like it never even happened.

Average cost of a water damage claim

10/1/2018 (Permalink)

One of the first things after experiencing a water damage that most people think of is "How much is this going to cost?!".  Well, there are many factors that go into how much a water damage claim can cost.  Some of these factors include what type of water it is or the source, the extent of the damage will influence it, as well as the general area that you live in.  

According to home adviser, the average cost of water damage cleanup is around $3.75-$7.00 a SF based on the source, while repairs can cost anywhere between $450-$7,000.  Even if you are an avid DIY homeowner, it is still always recommended to have a professional take a look at the extent of the damage.  The last thing you want is to miss it and develop issues down the line.  

Should you ever run into a water damage situation, dont hesitate to call the professionals at SERVPRO of Northbrook/Wheeling/Glencoe and ask to speak with one of our trained representatives.  

Flash Flooding in Madison WI

9/5/2018 (Permalink)

Why SERVPRO Flash Flooding in Madison WI This was the scene of a library in the basement of a childrens museum which flooded.

What makes SERVPRO so great?  It is our network of individually owned and operated franchises that have the capability to travel when times get rough in other communities.  SERVPRO of Northbrook/Wheeling/Glencoe recently traveled to Madison Wisconsin after the recent floods to help the community out.  The devastation was enormous, it seemed as though everyone had flood damage to some extent.  Driving down the road, you would see debris and building materials in the front yards.

The people of Madison were incredibly hard working and optimistic.  Nobody had ever seen rain like they had this past August.  Everyone felt great helping these people in their time of need, and the local community was grateful to receive the support they needed.

We saw crews from all over the country, from California, to Texas.  We are one of the few restoration companies that have the capabilities to pull resources from all over the country to get the job done quickly, and efficiently. 

For all your restoration needs, call us day or night at (847)498-8889.  SERVPRO Of Northbrook/Wheeling/Glencoe is always ready at the drop of a dime!

Its Hurricane Season!

8/20/2018 (Permalink)

Here in Illinois, we do not have to worry about the hurricane season.  We have our own problems with the weather!  But for those living in coastal areas, hurricane season brings discomfort and anxiety.  Coastal flooding and wind damage can have devastating effects on communities causing damage to residential and commercial buildings.

Each SERVPRO franchise is locally owned and operated and many have the capacity to travel to these communities that have been hit after a hurricane to provide assistance.  SERVPRO of Northbrook/Wheeling/Glencoe is one of the many franchises opting to travel after a storm hits to help communities in need.  Last year, SERVPRO of Northbrook/Wheeling/Glencoe traveled to Florida and provided assistance after the hurricanes rolled through.  It is tough work, but we are always here to help not only locally, but also nationally.  We are hoping for a calm hurricane season this year, but know that if it gets bad, we are always here to help!

Why choose SERVPRO?

8/17/2018 (Permalink)

Here at SERVPRO of Northbrook/Wheeling/Glencoe, we realize you have many options when selecting a restoration and emergency service provider.  So what makes us the best?  

-We are a "one stop shop", meaning that we can handle any job from start to finish.  

-We are one of 1700 individually owned and operated franchises which means we have more support during harsh weather.

-We are the fastest to any size disaster.

-SERVPRO is a trusted name in the industry.

-We work with all major insurance carriers.

-Our personal franchise has over 20 years of experience in any situation.

-We pride ourselves on customer service.

-We have all the necessary equipment to get any job completed.

-We handle both commercial and residential properties.

-Open 24/7/365.

-We love what we do!

If you ever need any assistance or would like a free estimate.  Give us a call today at (847)498-8889 day or night!

Out of the Frying Pan: What Can You Do About Fire Damage?

8/8/2018 (Permalink)

Fire damage can be devastating for a homeowner. Aside from damaging the structure of the building, furniture, belongs etc., smoke and soot can continue to cause problems if not dealt with immediately. While everything that burned will have to be replaced, there are steps you can take to help prevent things from getting worse. First, you should seal off certain sections of your house with tarps and plastic sheets while damaged areas are being treated. Grease and soot can spread to other sections of the house, making everything worse. Odors can travel, and stains can get into your carpet, walls, and clothing. Blocking off the area can help prevent this.

Check for any leaks or other areas that could cause more problems for your home. Sometimes fire damages pipes, or there could be entry points for water in the roof. This can lead to water damage, which will only make things worse if it’s not treated right away. You can simply scan for any areas that might have this issue and keep an eye out for leaks if it rains. Moreover, you’ll need to watch out for mold and other problems that stem from water damage, as water used to extinguish fires can seep into dry wall and floors. Most often, carpet and flooring will need to be removed. These areas tend to absorb both soot and water, and it is usually much better to simply replace them. Essentially, everything that might have been covered in soot will need to be deep cleaned, and that includes clothing and other belongings that might have been damaged in the fire. Of course, some items will need to be replaced, but belongings that can withstand heavy cleaning can often be saved.

If the damaged area is not properly cleaned, the smoky odor that a fire leaves behind will never go away. There will always be at least a faint trace of that unpleasant smell. Sometimes, you can fix this problem by scrubbing the walls and floor with soap and water. Paint tends to hold odors, but if the damage is only on the surface and dealt with quickly, you might be able to get rid of it. However, sometimes these areas will need to be replaced depending on the severity of the damage. You’ll need to remove sections of drywall and perhaps even flooring. It can be difficult to tell the difference between things that can be salvaged and those that need to be replaced, but knowing will save you time and money. The professionals at SERVPRO of Northbrook/Wheeling/Glencoe will be able to discern what can be restored, and they can help you effectively remove any traces of the fire while saving as much as possible.  Give us a call today at (847)498-8889!