Recent Posts

Creating a Fire Escape Plan

8/24/2020 (Permalink)

You should always have a fire evacuation plan for your office or business. It not only maintains a
sense of awareness of fire hazards, but also reassures your team that there is a system in place.
Fires can be incredibly destructive to property, but it is most important that everyone is safe. At
SERVPRO, we want to reassure you that we restore fire damage, so its important to focus first
on the lives of others.
Creating a fire escape plan can involve just a few simple steps:
Prepare exits
You should have a minimum of two exits. This allows traffic to be diffused to that injury from
panic does not occur and prepares for the advent that one exit is blocked off. You should make
sure that exits are clearly identified and easy to access.
Identify high-risk areas
This step is more specific to your business. Imagine where fires are most likely to occur.
Cooking equipment and electrical malfunctions are the most likely areas for fires to start, but
there may be other locations depending on your location and layout. This will help identify
where to place equipment and the most effective escape routes.
Implementation and practice
Plan escape routes and procedures so that everyone knows how to exit the building in the safest
and most efficient way possible. Consider areas where people are most likely to be, and who is
closest to each exit. You should also run regular fire drills. Once a month is a good goal to aim
Mark and maintain equipment
Maintain fire alarms, fire doors, emergency lighting, and sprinklers if applicable. Also mark and
clearly identify fire extinguishers. Ideally, equipment should be placed in areas that are higher
risk, such as where there’s cooking equipment or other fire hazards.

Following these steps can help establish a safer work environment. If your home or property
does suffer from fire damage, give us a call at SERVPRO of Northbrook / Wheeling / Glencoe,
(847) 498-8889. We’re available 24/7 for emergency services for immediate recovery.

SERVPRO First Response

8/6/2020 (Permalink)

One of the most important factors in mitigating the severity of water damage is timing.
The longer water and moisture remain in your property, the more damage it causes. Not only can
mold begin to grow just 24 hours after an incident, but water can spread and can increase the
area of damage. Moisture will spread through drywall and insulation, carpets will soak up water,
and wood, and even sturdier materials can begin to warp. Moreover, bacteria in the water can
begin to multiply and become a health hazard. Any delays will cause the cost to increase and
your property to need more repairs.
Thankfully, SERVPRO is here to help. We provide a 24/7 emergency service, and we can
be on the job as soon as possible. We also have equipment ready to be deployed for immediate
use, so you can rest assured that we’ll be able to minimize damage and get working on restoring
the damage area ASAP.
If your home or property has suffered from water or fire damage, or needs mold
remediation, give us a call at SERVPRO of Northbrook / Wheeling / Glencoe, (847) 498-8889.

The Fire Cleanup Process

7/31/2020 (Permalink)

A fire, even a small one, can end up causing many more problems than you might think.
At SERVPRO, we make sure to clean and check every aspect of fire damage and make sure that
your home or property is restored to its previous state, and we do so in consideration of two
critical areas: structure and content.
Structural cleaning includes removing soot, odors, and stains from walls, ceilings,
carpeting, and woodwork. Often, even if you can’t see it, a fire will leave residue and affect areas
of your home that need to be either thoroughly cleaned or removed in order to truly get rid of any
scent. We have the training to identify areas of potential damage, and a quick walkthrough will
establish what areas need cleaning. Our equipment is the best for the job, and we have the
strongest cleaning agents available. If we need to, we’ll remove any areas that are too badly
damaged, and get them ready for replacement.
We also clean the contents of your home. This includes furniture, drapery, and other
belongings that are affected by fire damage. We provide wet or dry cleaning, depending on the
nature of the material and the severity of damage. In addition to this, we can test your materials
to see if they’ve been damaged and need repair. Your items can be meaningful, and we will be as
respectful and careful as we can in the cleaning process to get them to their preloss condition.
We can also keep an inventory of your items for record purposes.
If you’ve had any kind of fire damage and would like to schedule an appointment, give us
a call at SERVPRO of Northbrook / Wheeling / Glencoe, (847) 498-8889.

Hurricane Isaias

7/31/2020 (Permalink)

Hurricane Isaias is inbound!  The storm is currently ramping up from a category 1 to category 2 hurricane as it slowly pummels across the Bahamas.  

What does that mean for us here on mainland? 

We need to continue to monitor the storms progress, but all indicators seem to point to the storm traveling up the east coast.  Hurricanes can cause tremendous rain and wind damage to homes along the east coast, and its difficult to predict exactly when, or where it will die off.

Dont forget there is still a pandemic going on!  Which will make the cleanup efforts so much more difficult.  Luckily, SERVPRO is equipped to handle both disasters.  We will closely monitor the storm and the damage it causes, and you might see SERVPRO of Northbrook/Wheeling/Glencoe out on the east coast this summer helping those in need!  If you need help with anything, please call us at (847)498-8889.  

Mold Remediation in Commercial Properties

7/22/2020 (Permalink)

Certain commercial properties, like hotels and apartment complexes, can easily attract mold
infestations. Mold at its best can leave a foul odor, and at its worst can be deadly, so its important
to make sure any traces are eliminated as quickly and thoroughly as possible. If you notice any
signs of mold, SERVPRO of Northbrook / Wheeling / Glencoe is here to help you clean and
remediate your property. Mold can grow in difficult places, and often it can be dangerous to
completely remove. We have the training and equipment to guarantee that mold and any odors
left behind are eliminated.
Our Process
When we remediate mold, we make sure that it is eliminated from the environment. Remediation
involves not just the right cleaning agents and equipment, but also delicate procedures that
maximize cleaning efficiency. Removing mold can cause spores to spread into other areas, so we
use negative pressure to contain the area and prevent further damage. We also can search and
scan for moisture in walls or carpets in order to find hidden mold or areas of water damage. Also,
our team is equipped with the best quality gear for both protection and removal.
Am I at Risk?
Hotels and apartments are especially prone to mold infestations since bathrooms and appliances
often allow moisture into the area. Mold is usually the result of moisture remaining in trapped
crevices, where the right temperature and moisture levels allows it to thrive, and where it is often
missed while cleaning. Of course, mold also often comes after water damage. It can grow in and
under carpets, wallpaper, and insulation, and can be very difficult to spot and clean. If you notice
an odor, or if there had been any recent water damage, you may want to check for mold.
If you would like to schedule an appointment, or if you have any questions, give us a call at
SERVPRO of Northbrook / Wheeling / Glencoe, (847) 498-8889.

Leak in the Basement? We’ve got you covered!

7/16/2020 (Permalink)

Basements are notorious for flooding during heavy rains. Because they are beneath ground level,
any weakness in the foundation or gap in the windows or walls can end up allowing water in. A
leak in a finished basement can be disastrous, but even a leakage in an unfinished basement can
be dangerous too. Water allows in mold, and often, flood water is contaminated and thus
hazardous to your health.
If you notice water coming into your basement, you should first try to find the source. If you
happen to catch a leak while it’s happening, check the windows, walls, and pipes to see if those
are the sources. Sometimes, water can come in through humidity too. To see check, there’s a
trick you can use with aluminum foil. Tape it on your wall and see where moisture appears. If
it’s behind the aluminum, you have a leak, and if it’s on top, the issue is from humidity.
With humidity, you can patch vents with foil tape and add foam insulators to pipes. You can also
get a dehumidifier, which will help keep the area dry. A leak, unfortunately, is much more
difficult to manage.
If you have windows, those are a likely culprit, as any small breach will allow water in.
Windows are usually situated in a well, so the pressure from heavy rain really tests their strength.
One option is to buy window well covers, which can help keep the rain out. Unfortunately,
sometimes water can still get in, and in that case, you need to take some extra measures. One
option is to enforce the seal on the window. You can also adjust your landscaping so that water is
less likely to get in.
A leak in the foundation or walls can lead to some serious work. Although you may need a
professional to fix whatever the issue is, you might be able to fix the problem by sealing any
cracks with hydraulic cement or waterproof coating. You can also install a drainage system that
will lessen the amount of water putting pressure on the foundation. Gutters and downpour
systems help with this too.
There are many ways that water can get into basements, and sometimes trial and error is
necessary. However, if you do have a flood, the first thing you should do is get it professionally
cleaned, so that it doesn’t cause more problems. SERVPRO of Northbrook / Wheeling / Glencoe,
(847) 498-8889, is available 24/7 for emergency services, and we have the expertise and
experience for any kind of water damage. Give us a call if you’d like to schedule a cleaning or if
you have any questions.

Five Easy Fire Prevention Tips

7/8/2020 (Permalink)

Any fire, big or small, can end up causing massive damage to your home. Even smoke and soot
can cause long lasting odors and discoloration in the walls. Here, we present a few easy tips you
can follow to prevent fire damage:
1. Install and test smoke alarms on every level of your home and inside each bedroom. You
should test them once a month.
2. Plan and maintain a fire escape plan.
3. Keep a small fire extinguisher somewhere that’s easy to access, especially in the vicinity
of high-risk areas like kitchens and fireplaces.
4. Clean high-risk areas. This includes stovetops and dryers. Drier lint can easily combust
and cause serious damage.
5. Always keep open flames attended. Stoves, candles, fireplaces always need to be
If your home or business does suffer fire damage, don’t hesitate to call us at SERVPRO of
Northbrook / Wheeling / Glencoe, (847) 498-8889. We have trained and experienced
professionals ready 24 hours a day, seven days a week.

What to do about flood damage

7/7/2020 (Permalink)

Although other disasters might first come to mind when you think of destruction and
damage, such as tornadoes or fire storms, flooding is in fact the most common and deadly
weather-related disaster. According to the National Weather Service, flash floods kill the most
amount of people per year compared to other disasters. Even if you take safety precautions,
evacuate the area, and shelter in secure location, your home can still suffer from immense
damage. There are a few precautions that you can take to protect yourself.
- Check if you live in a high-risk area. If you do, consider getting flood insurance to protect
yourself. Flood damage can be incredibly costly, and it might be worth it depending on
your level of risk.
- Keep all important documents, such as IDs, insurance forms, and certificates in a water-
proof storage area.
- Keep electrical devices at least one foot above where a flood might rise. This includes
sockets, furnaces, water heaters, and other electrical devices.
- If necessary, look into ways to adjust your home, either by making it “wet-proof” or
raised on piers. This can be incredibly expensive and should only be a last resort.
If your home or property suffers water damage from flooding, don’t hesitate to call us at SERVPRO
of Northbrook / Wheeling / Glencoe, (847) 498-8889. We’re available for emergency services 24
hours a day, seven days a week.

Certified: SERVPRO Cleaned

7/7/2020 (Permalink)

COVID-19 has changed our world. In order to be safe and thrive, businesses need to offer
a new standard of cleanliness, which SERVPRO can guarantee with our Certified: SERVPRO
Cleaned service.
Certified: SERVPRO Cleaned is our new program that can help your business reach a
standard that clients and customers may feel more comfortable with. We go beyond standard
cleaning procedures, using a proactive viral pathogen cleaning process that utilizes the level of
expertise that we’ve been practicing and perfecting for years.
The program follows three principles, which we call our “3 C’s”
Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program
based on the unique needs of each facility.
Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary
EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading
level of cleaning and decontamination standards set by the CDC.
Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on
their front window. Along with digital emblems and other collateral, this beacon
represents their commitment to the comfort and security of their employees, customers
and community.
Once you’ve been certified, customers will know that you’ve done your very best to keep your
space as safe as possible. If you’d like to schedule a consultation, give us a call at SERVPRO of
Northbook / Wheeling / Glencoe, (847) 498-8889.

Fourth of July Fire Safety Tips

7/3/2020 (Permalink)

The fourth is coming up, and while your plans have probably changed due to social distancing,
you still might set up a grill, bonfire, or other outdoor activities for the occasion. While it is good
to relax and have fun, you should follow a few general safety tips to avoid disaster. Injury and
damage from fire-related hazards are incredibly common on the fourth. According to the
National Fire Protection Association (NFPA), about 9,600 home grill fires occur per year, with
the highest volume of reports happening in July. At SERVPRO, we want you to have a fun, safe
experience, and we think that these guidelines can help do that.
The NFPA recommends the following:
- A grill should be placed far away from your home, deck, and any foliage or branches.
Similarly, it should be a safe distance from anywhere people are moving about -this
includes lawn games, children, and pets. They suggest making a three-foot “kid-free
zone” around the grill.
- Keep your grill clean. Fat and grease buildup in the grates and trays can lead to
dangerous flare-ups.
- Never leave the grill unattended
You should follow similar rules for bonfires too. Keep them controlled, clean, and carefully
watched. Also make sure to have a fire extinguisher nearby in case of emergency.
If you have any questions, or if you have fire damage that needs to be restored, give us a call at
SERVPRO of Northbrook / Wheeling / Glencoe, (847) 498-8889. We have the expertise and
experience to remove odors, effectively clean soot, and clear up any damage that might be
caused by fire.