Recent Posts

Black Mold, What is It?

9/25/2017 (Permalink)

Mold Remediation Black Mold, What is It? This picture depicts the damages mold can have on any room!

Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Please refer to our Mold Damage Tips to learn more about mold and what to do until help.

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO Franchise Professional immediately.

If You See Signs of Mold, Call Us Today (847)498-8889

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

We Answer the Phone Ready to Help Call Today! (847)498-8889

9/22/2017 (Permalink)

Water Damage We Answer the Phone Ready to Help Call Today!  (847)498-8889 SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(847)498-8889

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Northbrook/Wheeling/Glencoe has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage Tips - Until Help Arrives

9/22/2017 (Permalink)

Fire Damage Fire Damage Tips - Until Help Arrives We use special sponges to clean walls and ceilings!

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Fire or Smoke Damage Emergency?
Call (847)498-8889

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Sewage Cleanup, Sewer/Toilet Overflow

9/22/2017 (Permalink)

Water Damage Sewage Cleanup, Sewer/Toilet Overflow Extracting CAT 3 water before removal and sanitation.

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Toilet Overflow or Sewer Backup?
Call Today (847)498-8889

Water damage can be classified by the three types of contaminated water. SERVPRO Franchise Professionals will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO Franchise Professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Northbrook/Wheeling/Glencoe Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/18/2017 (Permalink)

Water Damage Northbrook/Wheeling/Glencoe Residents: We Specialize in Flooded Basement Cleanup  and Restoration! This flooded basement was caused by a recent storm.

A basement can flood at any time, although flooding most often occurs during heavy rainfall.


Basements are inherently prone to flooding because they are the lowest level of a building and


are normally built partly or entirely below ground level. There are a number of reasons why your


Northbrook/Wheeling/Glencoe basement could flood, including: 


? A blocked or failed sewer lateral pipe


? Heavy rain causes surface water to pool around your home


? Storm sewer backup


? Sanitary sewer backup


? Foundation drainage failure


? Water supply-line break or hot-water tank failure


? And many more


Have Questions about Basement Flooding?


Call Today – 847-498- 8889


If flood water is not handled quickly and properly, it can jeopardize your health and safety, and


cause severe damage to your home’s structure. Remember, the longer you wait, the worse the


problem will get.


The bottom line: a flooded basement can jeopardize your health, safety, and your home’s


integrity. It’s worth making a call to SERVPRO of Northbrook/Wheeling/Glencoe and let our


trained, professional crews handle the situation safely and correctly. We have earned the trust of


hundreds of homeowners, business owners, and property professionals.


We are Flooded Basement Specialists:


? We are Available 24 hours/7 days per week


? We’re a Preferred Vendor to many National Insurance Companies


? We Bill The Insurance Directly – One Less Thing For You To Worry About


? Our Technicians are Highly-Trained  in Water Restoration Techniques


? We use s500 IICRC Restoration Standards


? Advanced Inspection and Extraction Equipment


Basement Flooded? Call Us Today – We’re Ready To Help


847-498- 8889

Northbrook/Wheeling/Glencoe Residents:  Follow These Mold Safety Tips If You Suspect Mold

5/18/2017 (Permalink)

Mold Remediation Northbrook/Wheeling/Glencoe Residents:  Follow These Mold Safety Tips If You Suspect  Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation

throughout your home. When mold is disturbed, the mold can release microscopic mold spores

which become airborne and can circulate inside your home.

What to Do:

? Stay out of affected areas.

? Turn off the HVAC system and fans.

? Contact SERVPRO of Northbrook/Wheeling/Glencoe for mold remediation services.

What Not to Do:

? Don’t touch or disturb the mold.

? Don’t blow air across any surfaces with visible or suspected mold growth.

? Don’t attempt to dry the area yourself.

? Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Northbrook/Wheeling/Glencoe specializes in mold cleanup and restoration, in

fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals

that use specialized equipment and techniques to properly remediate your mold problem quickly

and safely.

If You See Signs of Mold, Call Us Today – 847-498- 8889

When Storms or Floods hit Northbrook/Wheeling/Glencoe, SERVPRO is ready!

5/18/2017 (Permalink)

Storm Damage When Storms or Floods hit Northbrook/Wheeling/Glencoe, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Northbrook/Wheeling/Glencoe.

SERVPRO of Northbrook/Wheeling/Glencoe specializes in storm and flood damage restoration. 

Our crews are highly trained and we use specialized equipment to restore your property to its

pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right

resources, which is extremely important. A fast response lessens the damage, limits further

damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Northbrook/Wheeling/Glencoe, we can scale our resources to handle a large

storm or flooding disaster. We can access equipment and personnel from a network of 1,650

Franchises across the country and elite Disaster Recovery Teams that are strategically located

throughout the United States.

Have Storm or Flood Damage? Call Us Today 847-498- 8889

Our Highly Trained Restoration Specialists can restore your Northbrook/Wheeling/Glencoe Home

5/18/2017 (Permalink)

General Our Highly Trained Restoration Specialists can restore your  Northbrook/Wheeling/Glencoe Home We are an IICRC Certified Firm

SERVPRO of Northbrook/Wheeling/Glencoe is an IICRC firm. The Institute of Inspection,

Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry

and provides training and certification to restoration companies. IICRC Certified Firms have the

right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to- date on the latest changes in

the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration

to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration

Industry

The IICRC has been the driving force in establishing the main industry standards and reference

guides for professional carpet cleaning, water damage restoration and mold remediation.

These IICRC standards take years to develop and require the coordination of experts in the field:

manufacturers, industry organizations, insurance professionals, training schools, contractors, and

public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field

changes rapidly with advancements in technology and science, and therefore the standards must

evolve to keep pace.

About SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe specializes in the cleanup and restoration of

residential and commercial property after a fire, smoke or water damage event. Our staff is

highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in

continuous training: from initial and ongoing training at SERVPRO’s corporate training facility

to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to

restore your property.

For Immediate Service in Northbrook/Wheeling/Glencoe, Call SERVPRO

5/18/2017 (Permalink)

SERVPRO of Northbrook/Wheeling/Glencoe provides 24-hour emergency service and is

dedicated to being faster to any-sized disaster in Northbrook/Wheeling/Glencoe. We can respond

immediately to your emergency and have the expertise to handle your restoration or cleaning

needs.

? 24-Hour Emergency Service

? Faster to Any-Sized Disaster

? Highly Trained Restoration Technicians

? A Trusted Leader in the Restoration Industry

? Locally Owned and Operated

? Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 847-498- 8889

Residential Services

Whether your Northbrook/Wheeling/Glencoe home needs emergency flood damage or your

upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and

restoration training and can make your property look its best. Learn more about our residential

services:

? Water Damage Restoration

? Fire Damage Restoration

? Mold Remediation

? Storm Damage Restoration

? Cleaning Services

? Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your

Northbrook/Wheeling/Glencoe commercial property. Every hour spent cleaning up is an hour of

lost revenue and productivity. So when the need arises for professional cleaning or emergency

restoration services we have the training and expertise to respond promptly with highly trained

technicians to get your property back to business. Learn more about our commercial services:

Commercial Services Page

? Commercial Water Damage Restoration

? Commercial Fire Damage Restoration

Restoring Your Northbrook/Wheeling/Glencoe Commercial Property After A Water Damage Event

5/18/2017 (Permalink)

Commercial Restoring Your Northbrook/Wheeling/Glencoe Commercial Property After A Water  Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Northbrook/Wheeling/Glencoe commercial properties are

often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we

work quickly to assess each unique situation and isolate the damaged area. In many instances,

normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique

Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to

fully restore the damaged area while working within your budgetary constraints. We understand

that every hour spent cleaning up is an hour of lost revenue and productivity. So when an

emergency situation arises in your business, give us a call and we’ll be there fast with the help

you need.

About SERVPRO of Northbrook/Wheeling/Glencoe

SERVPRO of Northbrook/Wheeling/Glencoe specializes in the cleanup and restoration of

commercial and residential property after a water damage event. Our staff is highly trained in

property damage restoration. From initial and ongoing training at SERVPRO’s corporate training

facility to regular IICRC-industry certification, rest assured our staff is equipped with the

knowledge to restore your property.