What our Customers say...

Testimonials

HIGHLY RECOMMEND. SERVPRO of Northbrook is the team to call when disaster strikes. Highly trained staff who know what they are doing. My story is a funny one. The girlfriend put dishes in the sink and started the water. We were late to the movie and ran out. We forgot about the water. Came home and the sink had filled up and the water pouring out all over the floors of our home. Into the carpet and the wood work. Called SERVPRO of Northbrook and they responded at 10:30pm at night. They worked directly with my insurance company and started the dry out process. David checked in with me personally the next morning to see how things were going.  Their staff knew what they were doing and took care of my home as if it was their own. Got a water or fire problem call them and ask for any of these three cause they will take care of you.

SERVPRO of Northbrook/Wheeling / Glencoe  did a great job drying out our home after a substantial flood in our kitchen and living area.  He brought in large dryers and humidifiers.  Since the flood seeped under the baseboard, we had a concern about MOLD growing inside the walls.   Thankfully our insurance company sent SERVPRO Northbrook /Wheeling / Glencoe  before the word MOLD was uttered. We lived with the giant green machines for three days terrifying the pets and annoying the kid.  Yes.  They were loud and they were everywhere but there is NO MOLD ten days from the flood.  NO. MOLD.  David came daily and took readings throughout the house to determine the remaining moisture.  He also took three rugs to clean and dry, came back beautiful. This was not a fun week and the floor was totaled but we are very happy with the end result.  NO MOLD. Thank You  SERVPRO of Northbrook/Wheeling / Glencoe.

John, Dan and his crew did a great job of removing drywall, carpet and padding along with a vanity that was clearly messed up from sewage backup.  Then cleaned and disinfected my entire basement.  They were professional and did a heck of a job.  

They met my expectations and clearly know what they are doing.  If you have any issues that fall into their services do yourself a favor and call!

I called SERVPRO to get some information on removing mold from a commercial property we purchased. I spoke with Steve who was very helpful and patient and answered ALL of my questions. I was able to get someone out to inspect the property the next day. The work was done in less then a week and only because my schedule was hectic. The crew that came out was professional, respectful and very hardworking.

I heard about SERVPRO of Northbrook at a chamber event. Feels great knowing I'm supporting a local business that is also a member of our neighborhood Chamber. I recommended SERVPRO to my sister. She hired them for air duct and vent cleaning.

I highly recommend SERVPRO of Northbrook, as your go to company for home restoration services. They are the best for mold mitigation and remediation. Very satisfied customer!!!

Another happy customer!!!

These guys were AMAZING!!!!! I had  a water leak from my upstairs bathroom into my living room---ICK.  I called SERVPRO of Northbrook, ( a friend of mine had used them before) explained what was going on and that I needed help. Steve, the owner of the company said he would get someone to the house in about an hour. 45 minutes later 2 men showed up and were able to get things under control immediately. I hope I don't have any more emergencies, but if I do I am calling SERVPRO of Northbook. Thanks again to Steve and his crew for a job well done.

My house flooded drastically and I didn't know what to do  , I googled Emergency services and they came up , the staff was amazingly incredible, they did such a great job , best quality and work , very impressed and will definitely recommend them to anyone and everyone

I just had my 2nd floor toilet break.  It seeped into the first floor.  I called my insurance company and they told me to find someone locally.  I called these guys and spoke with a man named Anthony.  He came out within an hour, I was surprised at how fast they got to my property.  They took a bunch of photos and talked to my insurance rep.  My insurance approved us to proceed and they started work the next morning.  They dried out the hardwood floors on the 1st floor and they opened the ceiling to dry it out there.  Impressive!  All done in about 3 days.  The dehumidifier was there for the 3 days, and it was not huge so it wasn't a big deal.  Very friendly, highly recommend.

Wasn't able to offer me what I was looking for but did guide me into the right direction gave me two names and numbers of people who could clean my upholstery for my furniture in my carpets and also do my housecleaning awesome guy very kind very nice unique and down-to-earth genuine I would say Steve is

After a medical emergency that involved a LOT of blood, the EMTs recommended that we come have SERVPRO clean up the awful mess that was left behind.  It seemed as if the carpet and everything else that had been damaged was going to have to replaced.  Amazingly, in just over an hour, the two guys that came from SERVPRO had it all cleaned and disinfected--carpet, mattress, bathroom tile and grout--everything.  It was absolutely amazing.  And they were super nice to boot.  I highly recommend their services.

cannot say enough good things about my experience with SERVPRO. If you live in the area, don't bother calling anyone else in case of emergency. We had a relatively severe flood in our basement due to some heavy rains and a leak in our foundation. Unfortunately, we had just finished the basement last year, so the replacement cost was high. Our State Farm insurance agent personally recommended their services and not only were they prompt with cleaning and disinfecting of the carpeting but they also managed to restore our ceiling and walls without the need to repaint. I was amazed! The basement smells great and we plan on using them for some general commercial cleaning for the upstairs bedrooms. The task seemed daunting at first but was quick and painless due to exceptional customer service and collaboration with our insurance company.

We had a small fire in one of the condo units in our building.  Nothing in our place was damaged but everything had a layer of soot that smelled.  SERVPRO came in with about 12 people and they cleaned our condo.  The cleaned the contents of our cabinets, along with walls and the ceiling.  Our drapes, bedspreads and clothes they sent to a cleaners they work with.  I'm not sure what they use to deodorize our condo but the smell is gone.  The crew from SERVPRO was very nice, clean and professional.  It took them a few days.  Our clothing was delivered back to us in 2 days.  They are really fast.  I would use them again, although I hope we never have a fire again.

I had a water leak in my bathroom which affected my downstairs neighbor's bathroom ceiling. I immediately called SERVPRO of Northbrook. They arrived within 30 minutes! They assessed the problem and started to fix it right away. They were very professional and nice and I was very thankful for the great job they did.

We have worked with SERVPRO of Northbrook/Wheeling/Glencoe on several water loss claims, both commercial and residential over the past two years. SERVPRO of Northbrook/Wheeling/Glencoe and its employees have always conducted themselves in the utmost professional and timely manner. Our office also receives continuous positive feedback from our clients that have worked with SERVPRO of Northbrook/Wheeling/Glencoe.

THANK YOU SERVPRO of Northbrook for saving me from a nervous breakdown and my basement from a sewer backup!

Once we saw (and smelled) the sewer water floating in our basement, we knew our home was in a state of emergency. We called our long time insurance agent, John, to notify him of our situation and ask for his guidance. He highly recommended Steve from SERVPRO of Northbrook for their professionalism and expertise in such urgent times. We called them immediately and Steve and his crew were at our door and evaluating the disaster within 45 minutes. After Steve carefully explained the steps needed to remedy the sewage and water damage which put us at ease, a team of four diligently started removing our belongings out of the basement and began the drying process. I never realized how traumatic a sewer backup can be but the guys at SERVPRO Northbrook did a wonderful job swiftly working to restore our home. 

On top of their fast response, knowledge and care in our time of need, SERVPRO of Northbrook dealt directly with our insurance claim giving us one less thing to worry about. Thanks again for such marvelous service!

I called SERVPRO to get some information on removing mold from a commercial property we purchased. I spoke with Steve who was very helpful and patient and answered ALL of my questions. I was able to get someone out to inspect the property the next day. The work was done in less then a week and only because my schedule was hectic. The crew that came out was professional, respectful and very hardworking.

I heard about SERVPRO of Northbrook at a chamber event. Feels great knowing I'm supporting a local business that is also a member of our neighborhood Chamber. I recommended SERVPRO to my sister. She hired them for air duct and vent cleaning.

I highly recommend SERVPRO of Northbrook, as your go to company for home restoration services. They are the best for mold mitigation and remediation. Very satisfied customer!!!

Another happy customer!!!

So, it turns out that there are companies who specialize in disaster cleanup. This isn't something I necessarily ever wanted to be an expert on, but now I know who to call if we ever have another catastrophe: SERVPRO of ...MoreSo, it turns out that there are companies who specialize in disaster cleanup. This isn't something I necessarily ever wanted to be an expert on, but now I know who to call if we ever have another catastrophe: SERVPRO of Northbrook/Wheeling/Glencoe. A few weeks ago,  of our house in Glenview IL  was flooded over an inch deep with water from a broken fridge. We called SERVPRO of Northbrook/Wheeling/Glencoe even though it was Friday at rush hour, they got to our house within an hour, and immediately started getting the water out, toted furniture to dry ground, and set up  fans and dehumidifiers that ran for the next week. The house sounded like an airplane hangar, but those things did the job -- everything was bone dry. A flooded house is awful, but SERVPRO of Northbrook/Wheeling/Glencoe helped make it a lot less worse. Five big stars.